FREQUENTLY ASKED QUESTIONS

How long will it take for my order to arrive?


The processing time for orders is 1-3 business days (but we usually ship within 24-hours!). After that, delivery time within the United States is 1-6 days, and 10-15 business days internationally.




Do you ship internationally?


Yes, we do. International orders will be shipped via USPS First Class Mail. See more about our shipping rates in the orders section.




The item I want is sold out. Will you be restocking it?


We don't restock most products. We urge you to buy it when you see it so you don't miss out forever. Best thing to do is visit the site weekly.




Do you sponsor musicians, missionaries, skateboarders, explorers, motorcross, surfers, YouTubers, etc?


Yes. We are always looking for individuals who's vision of sharing the Gospel aligns with ours. Please send any videos or other pertinent information to info@serpentsndoves.com.




Do you refund shipping fees?


Shipping fees are non-refundable unless you have received a damaged item and would like to return it.




Are duties and taxes included with international orders?


Import duties and taxes are not included in the price at checkout. These charges will be collected by the shipping service upon delivery. Please check with your country’s customs office to determine these costs.




What does MT1016 mean?


It is the foundational bible verse for the name of Serpents & Doves®. It comes from the book of Matthew, Chapter 10, verse 16 and it says: "Behold, I send you out as sheep in the midst of wolves. Therefore be wise as serpents and harmless as doves." MT1016




I need to ask a question I didn't find here, how do I do that?


To ask a question that we didn't cover, please feel free to contact us at info@serpentsndoves.com and we will do our best to get back to you as soon as possible.




Why does your Almighty™ Lock-Up vinyl die-cut sticker have the trademark™ logo instead of the registered trademark® logo?


The Serpents & Doves® Almighty™ Lock-Up vinyl die-cut stickers where printed prior to receiving the approval and certificate from the USPTO for the mark of the Almighty™ and the brand. All branding after approval now has the registered trademark® logo. The new batch of vinyl die-cut Almighty™ Lock-up stickers will have the registered trademark® logo on them.





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