CUSTOMER SERIVCE + ORDERING TERMS
Please review the following basic terms that govern your use of, and purchase of, products from SERPENTSNDOVES.COM. Please note that your use of SERPENTSNDOVES.COM constitutes your agreement to follow and be bound by those terms.
Have any questions or concerns? Please do not hesitate to contact us at firstname.lastname@example.org and we'll get back to you as soon as possible. Our business hours are 9am-5pm PST, Monday through Friday. All correspondence received on holidays, Saturday, or Sunday will be addressed the following business day.
RETURN AND EXCHANGE POLICY
Please see our Return(s) and/or Exchange(s) policy page. RETURNS POLICY.
The prices displayed at SERPENTSNDOVES.COM are quoted in U.S. Dollars and are valid and effective only in the United States.
Although availability may be indicated on SERPENTSNDOVES.COM, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
In the event that a product you ordered becomes unavailable and will not be restocked, we will notify you immediately by email and we will not bill you for items that are not shipped. In the event that a product will be significantly delayed in delivery, we will contact you before processing your order.
PRICE MATCH AND SALES ADJUSTMENT
SERPENTSNDOVES.COM does not offer any price matching or price adjustments at this time.
PURCHASE FOR PERSONAL USE ONLY
You may purchase products only for personal use and NOT for resale. By placing your order, you certify that you are purchasing products for personal use only and NOT for resale. We reserve the right to refuse orders for any reason without explanation.
We have made every effort to display as accurately as possible the colors of our products that appear on SERPENTSNDOVES.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
All items are measured in inches. Width is measured from pit to pit (where sleeve opening meets body). Length is measured from high point shoulder or HPS (where the shoulder meets the neck opening) to the hem (bottom of the garment).
From time to time there may be information on SERPENTSNDOVES.COM that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
DISCLAIMER + INDEMNIFICATION
SERPENTSNDOVES.COM and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.
You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that SERPENTSNDOVES.COM shall not be liable for any damages of any kind related to your use of this site.
You agree to defend, indemnify and hold SERPENTS & DOVES® harmless and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
SERPENTSNDOVES.COM is committed to maintaining the highest levels of security and protection against fraud. As a cardholder, it is your responsibility to ensure your account is being used ethically and honestly.
Please read our Terms of Service carefully before buying anything. Do not complete your purchase unless you agree to the policies stated in our Terms of Service.
We take chargebacks seriously. If you believe fraud has transpired and plan to issue a chargeback through your credit card holder, we ask that you first contact us to see if we can remedy the situation.